Central Connecticut State University - SSI - 12/2015
Student Satisfaction Inventory Form B
This report provides the best summary of the results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in the report. It also compares the first column of data to the second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.
For the strengths and challenges, additional indicators are also included. These indicators allow users to easily see if the item is significantly higher in satisfaction (reflected with a plus sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign for significantly less) as compared with your comparison group.
This report provides the detailed scores for all items on the survey, including custom defined items that may have chosen to include. Users have the option to sort on any of the columns on this screen by simply selecting the column they want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a star for items that are strengths or a flag for items that are challenges, as originally listed in the Strategic Planning Overview.
The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.
The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:
* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level
When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.
This report provides a top line overview of the results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. Users can also choose to expand/toggle all scales at one time. Users may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.
Indicators are included in this report with a star for items that are strengths or a flag for items that are challenges.
The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. These scores provide a bottom line on the experience at the institution.
This is a new way to review the results. The percentage responses may be better understood on the campus than the average scores reported in the other segments of the results. This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. Users may sort on any of the columns, as described above.
Indicators are included in this report with a star for items that are strengths or a flag for items that are challenges.
This report provides the overview of the individuals who completed the survey. Users can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. Users also have the option to expand all/toggle all demographic categories at the same time. A indicates the response option that was selected by the majority of survey participants.
Note: These report options are not all included in the target group reporting.
All these reports were produced by Ruffalo Noel-Levitz and published online by OIRA on 12-23-2015.
Sort on each column to see data from highest to lowest.
National Group Means are based on 20159 records
* | Difference statistically significant at the .05 level |
** | Difference statistically significant at the .01 level |
*** | Difference statistically significant at the .001 level |
Sort on each column to see data from highest to lowest.
Central Connecticut State University - SSI | National Four-Year Publics Form B | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Scale / Item | Importance | Satisfaction | / | SD | Gap | Importance | Satisfaction | / | SD | Gap | Difference | ||
Student Centeredness | 6.20 | 5.09 | / | 1.21 | 1.11 | 6.32 | 5.33 | / | 1.23 | 0.99 | -0.24*** | ||
Campus Life | 6.00 | 4.83 | / | 1.35 | 1.17 | 6.02 | 4.85 | / | 1.40 | 1.17 | -0.02 | ||
Instructional Effectiveness | 6.33 | 5.27 | / | 1.06 | 1.06 | 6.44 | 5.49 | / | 1.07 | 0.95 | -0.22*** | ||
Recruitment and Financial Aid Effectiveness | 6.07 | 4.91 | / | 1.28 | 1.16 | 6.15 | 5.15 | / | 1.28 | 1.00 | -0.24*** | ||
Campus Services | 6.15 | 5.38 | / | 1.06 | 0.77 | 6.21 | 5.52 | / | 1.06 | 0.69 | -0.14*** | ||
Academic Advising Effectiveness | 6.34 | 5.26 | / | 1.33 | 1.08 | 6.41 | 5.49 | / | 1.33 | 0.92 | -0.23*** | ||
Registration Effectiveness | 6.34 | 4.87 | / | 1.25 | 1.47 | 6.41 | 5.18 | / | 1.24 | 1.23 | -0.31*** | ||
Safety and Security | 6.29 | 4.90 | / | 1.20 | 1.39 | 6.31 | 5.05 | / | 1.25 | 1.26 | -0.15*** | ||
Campus Climate | 6.21 | 5.28 | / | 1.07 | 0.93 | 6.29 | 5.46 | / | 1.09 | 0.83 | -0.18*** |
National Group Means are based on 20159 records
* | Difference statistically significant at the .05 level |
** | Difference statistically significant at the .01 level |
*** | Difference statistically significant at the .001 level |
Central Connecticut State University - SSI | National Four-Year Publics Form B | |||
---|---|---|---|---|
Summary | Difference | |||
So far, how has your college experience met your expectations? | 4.43 | 4.65 | -0.22*** | |
1=Much worse than expected | 2% | 1% | ||
2=Quite a bit worse than I expected | 2% | 2% | ||
3=Worse than I expected | 12% | 9% | ||
4=About what I expected | 40% | 36% | ||
5=Better than I expected | 23% | 25% | ||
6=Quite a bit better than I expected | 10% | 12% | ||
7=Much better than expected | 7% | 11% | ||
Rate your overall satisfaction with your experience here thus far. | 5.11 | 5.37 | -0.26*** | |
1=Not satisfied at all | 1% | 1% | ||
2=Not very satisfied | 3% | 3% | ||
3=Somewhat dissatisfied | 8% | 6% | ||
4=Neutral | 13% | 10% | ||
5=Somewhat satisfied | 23% | 18% | ||
6=Satisfied | 37% | 41% | ||
7=Very satisfied | 11% | 18% | ||
All in all, if you had to do it over, would you enroll here again? | 5.12 | 5.43 | -0.31*** | |
1=Definitely not | 3% | 3% | ||
2=Probably not | 8% | 6% | ||
3=Maybe not | 6% | 5% | ||
4=I don't know | 11% | 8% | ||
5=Maybe yes | 14% | 11% | ||
6=Probably yes | 32% | 30% | ||
7=Definitely yes | 22% | 33% |
Sort on each column to see data from highest to lowest.
This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."
National Group Means are based on 20159 records
Indicates the response option that was selected by the majority of survey participants.